Roundtable: Implementing a CRM

What does it take to Implement a Customer Relations Management (CRM) System at your institution? What questions should you ask? What are the main use cases for a CRM? Who needs to engage with the implementation process? Come to the table with some of your CRM Implementation questions, and engage in open and honest discussion around what it takes to make a CRM part of your daily business at your institution.

Which one or two theme(s) best describe the presentation? Enterprise and Technology Systems

What Professional Application does this sessions apply to? N/A

Presentation Begins:

Tuesday, July 12, 2022 at 1:10 PM Eastern Time

Presented By:

Insiya Bream, University of Maryland Global Campus