Transforming the Transfer Evaluations with Technology
Some transfer credit is becoming the expected norm on the transcript of incoming students, yet institutions are faced with the challenge of getting that credit entered, evaluated, articulated and posted in time for the student’s first registration experience. Failure to meet this challenge, results in several downstream negative impact including unnecessary prerequisite errors, advising errors, inaccurate degree audit reporting, excess credits and untimely completion rates. The pressures of processing transfer work are a direct result of increasing transcript volumes for admissions and registrar teams to enter and limited faculty resources to evaluate transfer courses.
This session will describe how one large institution with a very large transfer student population overhauled and automated the transfer articulation process with the use of optical character recognition (OCR) and electronic workflow to drastically improve the efficiency of its transfer credit processing and the student experience. The session will focus not only on infusing technology and automation into the transfer articulation process but also the much-needed radical changes to the business process. The session will describe the self-study evaluative process that led to the project proposal and budget approval, the specific buy-in challenges that occurred, and the benefits that resulted almost immediately after go-live. The session will explore some drastic but important changing roles that now exist for personnel within the registrar’s and admissions offices to complement the technology solutions.
Which one or two theme(s) best describe the presentation? Digital Credentials (SPEEDE, Digital diploma, CLR, badging, OCR, etc) , Enterprise and Technology Systems
What Professional Application does this sessions apply to? The importance of critically assessing services and improving them with technology, business process and staff role changes.
Presentation Begins:
Tuesday, July 12, 2022 at 2:10 PM Eastern Time
Presented By:
Brian Boyd, University of Central Florida
Steven Sesit University of Central Florida
Debra Reynolds