First Learning Outcome: -Learn how AI is changing the way students engage with schools using a self-service tool that's available 24.7.365.

Second Learning Outcome: -Review ways schools can save money and better utilize resources by using AI as the entry point for student services interactions.

Third Learning Outcome: -Understand how AI is evolving to improve customer workflows, and further enhance processing and service to students.

Core Competencies: Not Applicable

Proficiencies: Not Applicable

Intended Audience: General

Presenter(s):

Shannon Sheaff  FATV

Angela Johnson Cuyahoga Community College

Joan Zanders Northern Virginia Community College

Dan Dreves FATV