Doubling Down on Student Success - Reflections on Migrating from Academic Advising to Student Success Coaching

Launching a student success coaching model in April 2022, and with three-weeks notice prior to new student registration, this presentation discusses challenges faced in developing and launching a student success coaching model in a narrow timeline. It also discusses strategies employed to facilitate an emergent structure and process, as well as the importance of identifying key performance indicators and leading indicators which serve as barometers to the effectiveness of the new initiatives.

First Learning Outcome: Leading systemic change 

Second Learning Outcome: Measuring what matters

Third Learning Outcome: Emergent systems

Core Competency: Change Management

Proficiency: Enrollment Management Proficiencies

Presenter(s): 

Wayne Fletcher California Baptist University