No Holding Back: Implementing Successful Policies and Data Practices Across 12 Institutions

Student administrative holds are ubiquitous among institutions. Yet, research indicates that institutions struggle in analyzing their holds data. A new collaboration between the Western Interstate Commission for Higher Education & AACRAO will produce a handbook that institutions and others can use to monitor holds for equity and general use. Join us to hear from two institutions regarding their experiences. You will leave with actionable steps to investigate your institutions’ holds data & policies!

First Learning Outcome: Participants will leave with an understanding of the basic process for reviewing administrative and/or student success holds: what types of data are needed and where to access and analyze data in select student information systems. 

Second Learning Outcome: Participants will leave with an understanding of the equity implications of current administrative and/or student success holds on students based on the findings from two institutions.

Third Learning Outcome: Participants will leave with recommendations for improving holds policies and actionable steps for starting this work on campus.

Core Competency: Leadership and Management

Proficiency:

Presenter(s): 

Sarah Leibrandt WICHE

Alex Underwood University of Arizona

Wendy Kilgore AACRAO