Turn No Student Away: A Case Management Approach to Onboarding

In an era of declining enrollment, onnboarding every possible student is vital to all institutions. Using a case management approach for enrollment assures connecting with and onboarding all students accross all student types.

First Learning Outcome: Discuss how the student experience is enhanced in the onboarding process 

Second Learning Outcome: Identify possible enrollment barriers and how case management can provide solutions

Third Learning Outcome: Attendee will analyze and discuss how case management can provide enhancements to their onboarding

Core Competency: Holistic and Systemic Thinking

Proficiency: Enrollment Management Proficiencies

Presenter(s): 

Lenell Clay San Antonio College

Ashley Blanco San Antonio College