The Effortless Experience: How Can You Impact the Student Experience?
Join the Embry-Riddle admissions team as they talk about lessons learned in the book “The Effortless Experience,” by Matthew Dixon, Nick Toman and Rick DeLisi. Is your office constantly looking for ways to impact and improve the student experience? This interactive session will provide you with tools to help reduce student effort by simplifying touchpoints throughout the student life cycle. Both admissions and registrar teams will benefit and can learn from various concepts covered in this book.
First Learning Outcome: Learn how you can impact and improve the student experience
Second Learning Outcome: Learn how you can simplify touchpoints throughout the student life cycle
Third Learning Outcome: Add to your professional tool chest as you learn the various concepts in the book
Core Competency: Professional Development and Contributions to the Field
Proficiency: Enrollment Management Proficiencies
Presenter(s):
Valerie Kisseloff Embry-Riddle Aeronautical University
Angela Brill Embry-Riddle Aeronautical University
The Effortless Experience: How Can You Impact the Student Experience?
Category
Breakout Session
Description
Intended Audience: General Audience / Intended for Everyone
Submission ID: 24014
Room: Summit 9 - LS: 3/27/2023, 05:00 PM - 05:50 PM