Leveraging Data to Find and Fix Operational Problems
Day: Monday, November 15, 2021
Time: 3:00 PM - 4:00 PM
Room: Palmetto 8
First Learning Outcome: Understand the role that data plays in complex decision-making about the operations
Second Learning Outcome: Understand how to find the right vendor when existing options are limited or do not significantly cover the scope of need
Third Learning Outcome: Understand how to achieve true scalability in distance learning education
Core Competencies: Change Management, Problem Solving
Proficiencies: Enrollment Management: Enrollment Technology, Records & Acad. Svcs.: Operations and Business Process Management
Intended Audience: Senior management (President, Provost, Vice President, Vice Provost), General Audience
Leveraging Data to Find and Fix Operational Problems
Category
Session
Description
As a pioneer in distance learning education, Embry-Riddle sees over 10,000-course section creations each year with over 90,000-course registrations across over 600 different courses. The challenge for Embry-Riddle was that this was all managed manually. During this session, Dr. Williams will talk about how the institution moved from manually manage the operation to fully leveraging data to identify challenges, ultimately leading to the best software solutions for a more scalable operation.
Presenter(s):
J. Michael Williams Embry-Riddle Aeronautical University
Frederic Ndiaye Embry Riddle Aeronautical University Worldwide