Committee: Group I: Admissions and Enrollment Management
First Learning Outcome: Steps to take to evaluate student onboarding.
Second Learning Outcome: Identify "hurdles" many students face enter our institutions.
Third Learning Outcome: Better understanding of the value of a student onboarding dashboard.
Core Competency:
Proficiency: Enrollment Management Proficiencies
Intended Audience: General Audience / Intended for Everyone
Presenter(s):
Andrew Stone Utah Valley University
Eric Humphrey Utah Valley University
Kris Coles Utah Valley University
Assessing and Innovating Student Onboarding: How a Large Open Admission University Improved the Student Onboarding Experience
Category
Session
Description
At a large open admissions institution, providing a seamless onboarding process can be a challenge. We struggle to understand what hurdles we have in place that impact students? How do we get the campus involved? Where do we start? This session will walk through the process of creating an onboarding survey, evaluating the results, and developing multiple strategies to remove hurdles. Ultimately resulting in the development of a dashboard to help students move through each onboarding step.
Submission ID:
12949
Day:
Tuesday, March 30, 2021
Time:
1:00 PM - 1:50 PM (Eastern Time)
Room:
Breakout A