Day:
Tuesday, November 5, 2019
Time:
10:30 AM - 12:00 PM
Location:
Morocco, Mezzanine Level
First Learning Outcome: -Identify barriers to equity at your institution and discuss technology strategies that would benefit a wide array of student profiles.
Second Learning Outcome: -Understand AI Technology and how it can promote college readiness, create equity and drive student success.
Third Learning Outcome: -Learn how other institutions have leveraged Ocelot’s chatbot to better serve their students and reduce the burden on staff.
Core Competencies: Not Applicable
Proficiencies: Not Applicable
Intended Audience: General Audience
Engaging Students via Chatbot: 24/7 Technology for a 24/7 World
Category
Corporate Presentation
Description
Colleges are improving customer service, reducing the burden on staff, extending office hours to 24.7.365 and reducing the cost of answering repetitive, transactional questions by implementing artificially intelligent chatbots. Learn how schools are using and customizing Ocelot’s chatbot including extensive knowledge base, shared community content, and robust analytics to answer more up-front questions and increase student satisfaction.
Submission ID:
9377
Presenter(s):
Max Shure Ocelot
Winner Status
- Corporate