Day:
Monday, November 4, 2019
Time:
3:00 PM - 4:00 PM
Location:
Miro, Mezzanine Level
First Learning Outcome: How digital transformation / Industry 4.0 impacts today’s registrar and admissions leader
Second Learning Outcome: How chatbots in admissions / recruitment provide around the clock engagement opportunities / data capture for prospective students
Third Learning Outcome: How your institution can launch a fully functional chatbot in a week
Core Competencies: Change Management, Technological Knowledge
Proficiencies: Admissions: Evaluating Emerging Technologies, Enrollment Management: Enrollment Technology
Intended Audience: Senior management (President, Provost, Vice President, Vice Provost), General Audience
24/7/365: Using Chatbots to Meet Students Where They Are
Category
Corporate Presentation
Description
Chatbots are in use in practically every industry with front-facing customer service processes. For higher education, in a time when enrollments and institutional fit are everything, chatbots provide essential engagement functionality within admissions and recruitment. This session will feature a tactical roadmap for how you can bring a chatbot to your campus to maximize your enrollment growth to connect and engage with prospective students from a high tech, high touch perspective.
Submission ID:
10155
Presenter(s):
Eric Stoller GeckoEngage
Winner Status
- Corporate