Designing for Student Success: How a Year-Plus of Human-Centered Design Operationalized Vision 2030's Student Barriers Strategy

Forsyth Tech's Strategic Holistic Enrollment Management (SHEM) operationalizes Vision 2030's commitment to meet students where they are and remove barriers. Over 18 months of human-centered design work, SHEM demonstrates growth while maintaining persistence and completing credentials. This four-person panel shares the design methodology, strategy-to-execution rigor, and resource allocation required to operationalize enrollment strategy at scale.

Presenter(s):

Sara Singleton Forsyth Technical Community College

Kirsten Seamster Forsyth Technical Community College

Masonne Sawyer Forsyth Technical Community College

Devin Purgason Forsyth Technical Community College