Families & FERPA: Partner Strategically With Parents for Less Stress, More Student Success

Parents and family members are students’ biggest advisors—and timely access to critical information can change outcomes.

Recent case studies show retention is 8%+ higher when parents receive regular progress updates. Our session alongside Jacksonville State University will focus on how they built a secure, FERPA-friendly family hub with tailored campus info and an online waiver request processes.

Attendees will learn how they vetted the solution, drove student/family adoption, reduced parent calls, and saved staff time.

Committee Group: Group X: Corporate Partners

First Learning Outcome: Managing across teams 

Second Learning Outcome: Communications and cross-collaboration techniques

Third Learning Outcome: Process improvement strategies

Core Competency: Problem Solving

Proficiency: Records & Academic Services Proficiencies

Presenter(s): 

Kyle Harris CampusESP