Stop, Collaborate, and Listen: Reorgs with a Cultural Mission

Coming into a new role often means inheriting an office where trust has eroded and workflows are strained. This session will share strategies for how new leadership can reset the tone, rebuild collaboration, and use reorganization and process improvements to create a healthier culture. Attendees will walk away with practical ideas to turn a struggling environment into one where staff feel valued and supported.

Committee Group: Group IV: Leadership and Management Development

First Learning Outcome: Develop approaches to balance immediate crisis management with long-term cultural and process improvement goals. 

Second Learning Outcome: Apply practical methods to modernize outdated workflows and update long-neglected policy documentation.

Third Learning Outcome: Implement techniques to rebuild trust, foster collaboration, and strengthen relationships across divisions and campus partners.

Core Competency: Change Management

Proficiency: Enrollment Management Proficiencies

Presenter(s): 

Ethan Webster CUNY Baruch College