From Anxiety to Agency: Designing a Candidate‑Centric Search Process from CSUF Registrar's Office

Learn how CSU Fullerton rebuilt its hiring to be transparent, equitable, and as stress‑free as possible. Our goal is to create a dream team that top talent is excited to join and proud to grow with—and we want every candidate to experience that spirit throughout the interview process. We’ll share a step‑by‑step playbook—from writing inclusive job description and securing budget to training search committees, sending empathetic candidate communications, and discussing pay up front. Take home templates and metrics that cut our time‑to‑hire 28 % while attracting diverse, mission‑aligned talent.

Committee Group: Group IV: Leadership and Management Development

First Learning Outcome: Map a step‑by‑step, candidate‑centric hiring timeline that shortens time‑to‑hire 

Second Learning Outcome: Script transparent communications—from invitation through offer—that uphold equity and reduce stress

Third Learning Outcome: Train search committees to recognize transferable talent and reduce implicit bias.

Core Competency: Professional Development and Contributions to the Field

Proficiency: Records & Academic Services Proficiencies

Presenter(s): 

Shelly Hsu CSU Fullerton