Credentialing Your Campus: Building a Culture of Learning Within Your Enrollment Team

In today’s rapidly evolving higher education landscape, enrollment teams must be agile, informed, and empowered. This session explores how micro-credentials can be leveraged as a strategic tool to support frontline staff, build professional confidence, and create a culture of continuous learning. Drawing from real implementation models, participants will explore how micro-credentialing strengthens team retention, expands knowledge equity across offices, and aligns staff development with institutional mission and strategic enrollment goals.

Presenter(s):

Dr. Shannon Fuhrman Regent University