AI Agents as Institutional Partners in Higher Education

The higher ed industry is facing unprecedented headwinds: declining population, skepticism on ROI, and now uncertainty around federal funding. In this session, Emily Smith of CollegeVine will examine how using AI Agents — autonomous, proactive AI working alongside staff — could be part of the solution to making higher ed operations more sustainable. Emily will share insights backed by real-world data from multiple institutions, highlighting key successes and lessons learned.

First Learning Outcome: Analyze how financial and operational challenges impact student support and why traditional approaches may no longer be sustainable. 

Second Learning Outcome: Evaluate the role of AI agents in enhancing the student journey by integrating with existing workflows and improving institutional outcomes.

Third Learning Outcome: Develop a strategic framework for assessing AI readiness, planning phased implementations, and managing change in higher education.

Core Competency: Leadership and Management

Proficiency: Admissions Proficiencies

Presenter(s): 

Emily Smith CollegeVine