Business Process Innovation for Scalable Online Programs

More institutions are turning to Online Program Manager (OPM) providers to deliver academic programs to the masses. Business offices, including registrars and admissions, must become more flexible in their processes through innovation and automation to meet the demands. This session focuses on how CU Boulder built a model for online degrees and certificates to be delivered via Coursera using performance-based admission, flexible enrollment, short courses and rapid grading/conferral practices.

First Learning Outcome: Gain a more innovative and flexible mindset related to longstanding business practices. 

Second Learning Outcome: Understand importance of being collaborative campus partners with those in online learning and innovation

Third Learning Outcome: Learn how to balance innovation with compliance and policy.

Core Competency: Change Management

Proficiency: Records & Academic Services Proficiencies

Presenter(s): 

Kristi Wold-McCormick University of Colorado Boulder

Sarah Layton University of Colorado Boulder

Reid Kallman University of Colorado Boulder