Remote But Connected: Driving Professional Development and Team Morale

Participants will learn practical strategies to keep admissions processing staff engaged, productive, & supported in a remote work environment. The session will highlight how to balance flexible work arrangements with in-person mtgs, foster communication and professional development, use climate surveys to create a feedback loop, and establish systems of support to ensure continuity of operations while maintaining morale and productivity. Strategies presented can be applied to any remote teams.

First Learning Outcome: How to create a feedback loop through climate surveys to identify areas of improvement and assess team needs and ways to provide support 

Second Learning Outcome: How to balance virtual work with in-person connections through quarterly or monthly meetings

Third Learning Outcome: How to create systems of backup and team support to ensure continuity of operations

Core Competency: Professional Development and Contributions to the Field

Proficiency: Admissions Proficiencies

Presenter(s): 

Arezu Corella University of Arizona

Danielle Crosby University of Arizona