Total Home Makeover: Streamlining Admission Processes through Implementing Efficient CRM Workflows

As universities face increasing pressure to optimize operations and improve student experiences, the admission process stands out as a critical area for enhancement. This session features two higher education administrators who revitalized their process management through implementing efficient system workflows to streamline admissions, reduce manual workloads, and improve overall efficiency. By leveraging technology and best practices, institutions can create a seamless, effective admission process that meets the needs of both applicants and administrative staff.

Presenter(s):

Alyssa Orlando Clark University

Andrea Van Wormer Clark University