Escaping the Hunger Games: Improving the Student Registration Experience

Discover how to implement change that leads to improvement. We will show how Improvement Science can be used to revolutionize the student registration experience. Our session delves into the complexities of the student registration process, revealing the major factors affecting efficacy and student satisfaction. Learn how we are applying Plan Do Study Act cycles to drive data-driven change and how this systematic approach is fostering a collaborative environment for implementing student success.

First Learning Outcome: Grasp the fundamentals of Improvement Science and the PDSA methodology. 

Second Learning Outcome: Understand the challenges and major factors impacting the student registration experience.

Third Learning Outcome: Explore real-world application of Improvement Science in driving positive, measurable changes.

Core Competency: Problem Solving

Proficiency: Enrollment Management Proficiencies

Presenter(s): 

Rudy Molina James Madison University