Every university is struggling to cope with ever increasing demand from students for pastoral support: counselling, disability advice and mental health support. Find out how one university has used commonly available technology and the application of AI to streamline business processes providing a better service to students and faculty with data at their finger-tips as well as using AI technologies to prioritise student case work freeing up hundreds of counsellor hours from administrative tasks

Presenter(s):

Tanith Halstead University of Salford

Rebecca Murphy University of Salford Manchester