In 2021 UT Southern began using an early alert and case management system for to improve retention and graduation rates among its FTFT cohorts. The fall to spring persistence of the Fall 2021 cohort increased over 7%. The institution added a focus on transfer student retention as part of the success plan. In this session we will discuss how they built the system and processes they used to leverage the technology with success activities to increase transfer retention by 13% in a single year.

Primary Presenter(s): 

Matthew Little
UT Southern

Secondary Presenter(s), if appropriate: 

Chris Mattingly
The University of Tennessee Southern